Featuring: Toby Richards The MVP Program Rich and Dave catch up with Toby Richards the new World Wide MVP lead. They chat about Toby's ideas for the MVP program for the next few years, about Daylight Saving time and about the upcoming MVP Summit in Seattle in March 2009   [Transcript] As general manager of Community Support Services within Microsoft Corp.’s Customer Service and Support (CSS) organization, Toby Richards is responsible for programs that identify, award and enable community influencers around the world, creating deeper relationships and richer feedback opportunities that improve Microsoft products and services. In this role, Toby Richards leads the Microsoft Most Valuable Professional (MVP) Program, which recognizes approximately 4,000 MVPs in more than 90 countries. Microsoft MVPs are exceptional technical community leaders who foster the free and objective exchange of knowledge by actively sharing — with both users and Microsoft — their real-world expertise about more than 90 Microsoft technologies.